How long does an iPad screen repair take?

Glass, screen, battery and charging port repairs on iPad and iPad mini are usually done within a few hours.

Can you replace just the glass?

It depends on the model and on whether the display under the glass is damaged too. We check your iPad first and tell you which repair it needs and what it costs, before any work starts.

Do I need an appointment?

No. Walk in to Schaumburg or Des Plaines, Monday to Friday, 11 AM to 6 PM. Schaumburg is 847-348-0264 and Des Plaines is 847-585-2355.

Is there a charge to look at it?

Yes, there is a diagnostic fee, and it goes toward the repair. The quote comes before any work starts.

What if my tablet isn't an iPad?

We also work on Samsung Galaxy Tab tablets, and on Microsoft Surface Pro alongside our laptop repairs. For any other tablet, put the brand and model in a repair request and the store replies by text or email.

Do you buy broken iPads?

Yes. Bring it in for a free quote on what we can pay for it.

Do your repairs come with a warranty?

Yes, repairs come with a 90-day warranty. If something goes wrong with the repair within 90 days, bring it back to the store that did the repair. Water damage is the exception: water damage repairs are not guaranteed.

iPad and tablet repair in Schaumburg and Des Plaines

We fix cracked iPad glass, broken screens, worn-out batteries and loose charging ports at our Schaumburg and Des Plaines stores. On iPad and iPad mini, these repairs are usually done within a few hours. Walk in to either store and you get a quote before any work starts.

Walk in, no appointment
Quote before any work starts
Diagnostic fee goes toward the repair
90-day warranty on repairs

iPad repairs we do

iPad cracked glass replacement
iPad screen (LCD) replacement
iPad battery replacement
iPad charging port replacement
iPad home, power and volume button repair
iPad speaker and microphone repair
iPad water damage repair*

*Water damage repairs are not guaranteed. Corrosion and other factors outside our control can affect how long the repair lasts.

iPad screen repair: cracked glass or a broken display

An iPad screen is the glass you touch and the display underneath that makes the picture. On some iPads the two are separate parts; on others they are fused into one. Which iPad you have and which layer is damaged decide the repair and the quote.

If the picture under the crack looks normal and the whole screen still answers your finger, the damage is most likely in the glass. Black or colored blotches, lines, a flickering or dim picture, or a screen that stays black while the iPad still makes sound point to the display. If parts of the screen ignore taps, or the iPad taps by itself, the touch layer in the glass is usually the problem.

We look at your iPad first and tell you which repair it needs and what it costs before any work starts. Until you bring it in, a strip of clear tape over shattered glass keeps splinters off your fingers.

iPad battery replacement

A worn battery shows up as an iPad that drains in a couple of hours, shuts off while it still shows charge left, or only stays on while it is plugged in.

On an iPad the battery sits under the screen, and the screen is glued in, so it has to come off before the battery can be replaced.

If the screen is lifting away from the frame or the back is bulging, the battery may be swelling. Stop using it, stop charging it, and bring it in.

iPad charging port repair

Signs of a worn or damaged port: the cable has to be held at an angle, charging starts and stops, the plug feels loose or falls out, or the iPad charges very slowly or not at all.

Try a second cable and a different charger first, because a worn cable can cause the same symptoms, and lint packed into the port can stop it charging too. If it still won't charge, bring the iPad in with the cable and charger you use.

An iPad that won't turn on, or got wet

If it still plays sound or rings for FaceTime but the screen stays black, the display is the likely fault. If there are no signs of life at all, it can be the battery, the charging port or the board. We find the real fault first and tell you what it costs before any work starts.

If it got wet, bring it in as soon as you can and don't try to charge it.

iPads and tablets we work on

Not sure which iPad you have? Open Settings, then General, then About, and look at Model Name. If it won't turn on, the model number (an A followed by four digits) is printed in small type on the back. Put it in your repair request so the quote is for the right part.

iPad: glass, screen, battery and charging port
iPad mini: glass, screen, battery and charging port
Samsung Galaxy Tab tablets
Microsoft Surface Pro, with our laptop repairs

Surface, setup help and other tablets

A Microsoft Surface Pro is a tablet too, but we repair it alongside our Windows laptops: see Surface and laptop repair.

Setting up a new device or moving your photos and files across is help rather than a repair: see in-store tech help.

Don't see your tablet or your problem on this page? Call either store, or bring it in and show us.

How an iPad repair works

You can start online: send a repair request and the store replies with a free quote by text or email. Or bring the iPad in, and it goes like this:

Bring the iPad to Schaumburg or Des Plaines. No appointment needed.
We find the real fault first. There is a diagnostic fee, and it goes toward the repair.
You get the quote before any work starts; glass, screen, battery and charging port repairs are then usually done within a few hours.
You decide whether to go ahead. Nothing is repaired without your OK.

Bring it to Schaumburg or Des Plaines

Both Zombie Techs stores repair iPads, and both are open Monday to Friday, 11 AM to 6 PM, closed Saturday and Sunday. Our Schaumburg store is at 831 E Algonquin Rd in Algonquin Plaza, with a free parking lot. Our Des Plaines store is at 1635 E Oakton St, with on-site parking.

If the iPad still turns on, back it up to iCloud or a computer before you bring it in.

Common questions

How long does an iPad screen repair take?: Glass, screen, battery and charging port repairs on iPad and iPad mini are usually done within a few hours.
Can you replace just the glass?: It depends on the model and on whether the display under the glass is damaged too. We check your iPad first and tell you which repair it needs and what it costs, before any work starts.
Do I need an appointment?: No. Walk in to Schaumburg or Des Plaines, Monday to Friday, 11 AM to 6 PM. Schaumburg is 847-348-0264 and Des Plaines is 847-585-2355.
Is there a charge to look at it?: Yes, there is a diagnostic fee, and it goes toward the repair. The quote comes before any work starts.
What if my tablet isn't an iPad?: We also work on Samsung Galaxy Tab tablets, and on Microsoft Surface Pro alongside our laptop repairs. For any other tablet, put the brand and model in a repair request and the store replies by text or email.
Do you buy broken iPads?: Yes. Bring it in for a free quote on what we can pay for it.
Do your repairs come with a warranty?: Yes, repairs come with a 90-day warranty. If something goes wrong with the repair within 90 days, bring it back to the store that did the repair. Water damage is the exception: water damage repairs are not guaranteed.